WHO WE ARE
Gold Wolff Jewelers
Gold Wolff Jewelers is a locally owned and operated jewelry store in Flagstaff, Arizona. Peter B. Wolff is the owner and a Certified Senior Bench Jeweler, his wife Regina handles Business Operations, and Caitlin Wolff is a Certified Bench Jeweler. We have about 400 square feet of retail space and about 500 square feet devoted to the production area. Our store is located in the Safeway Cedar Shopping center.
We are a small store, but we are big on service. We can create any jewelry item you wish, given enough time and money. Most of the time my clients do not have unlimited funds, so I have learned to work within my clients needs and see if we can create a lasting jewelry piece within your budget and timeframe.
We sell wedding bands, bridal sets, solitares, loose colored stones, engagement rings, colored stone jewelry, pearl strands and pearl jewelry, chains, earrings, and unique gifts. We work in platinum, gold, or sterling. We can special order any item you may desire, or make a beautiful item of jewelry to your specifications. We also offer diamond solitaires, wedding bands, bridal jewelry, colored gemstone pendants, rings, and earrings. We also carry earrings and pendants from The Petal Connection, and we offer services such as pearl restringing, appraisals, and rotary engraving.
You can design your own ring here on our website, or you can come into the store and we can help you with the process. If you have your own timeless treasures and you wish to incorporate them into your design, we are happy to accommodate that request.
We have a whole showcase full of colored gemstone earrings and pendants, all organized by the month. Possibly, the largest selection of colored gemstone earrings in all of Northern Arizona!
We have a half showcase devoted to pearls: strands, studs, pendants and rings. We have estate jewelry, a Bargain Corner ( where items are 50% off) and lots of sterling jewelry!
Caitlin Wolff grew up watching her parents create; her father in metal and wood, and her mother in the garden, pencil, cooking, & other craft mediums. It was a constant inspiration that grew into a passion for her. That passion really took root at the age of 13 when she began working here at Gold Wolff Jewelers. What began with just helping out around the shop, quickly grew into taking on more responsibility to include marketing and the social media presence of the company.
Caitlin decided on her career path at the age of 15, when she designed her very first piece of jewelry for her Mother’s birthday. Pete guided her through the process from start to finish; drawing the piece to scale, carving the wax, fabricating and putting the pieces together, and finally setting the stones.
She apprenticed under him for 10 years learning countless skills; from basic jewelry repair, wax carving to more advanced hand fabrication. In the fall of 2008, Caitlin broadened her skillset by attending the New Approach School for Jewelers Graduate Bench Jewelers program, where she learned advanced stone setting techniques, platinum hand fabrication and the basics of hand engraving from Jason Marchiafava.
In 2012 she became a Certified Bench Jeweler through Jewelers of America and then in early 2016 she finished obtaining her Diamond Diploma (DGA) through the Gemmological Association of Great Britain.
In 2016 she moved to Seattle, WA to begin working for Green Lake Jewelry Works and was able to expand her craft even more by learning from the truly amazing colleagues there to include bead setting, French setting, Pavé setting, hand made filigree and a little more hand engraving.
Caitlin enjoys taking continuing education classes, and has since completed the first level of the Jewelers of America Management Certification, and is actively working towards improving her jewelry rendering skills, as well as completing a gemology course through the Gemmological Association of Great Britain.
Why Buy From Us
We believe in quality first
We Backup Our Work With Pride
At Gold Wolff Jewelers, we believe in making sure that you like your purchases and that you can feel a sense of comfort when buying from us. We do our best to offer the best coverage for all of our fine jewelry to give you peace of mind. We have and one year guarantee on all of the regular stock jewelry we sell, a 90 day guarantee on all of the estate and value collection jewelry, and then our bargain collection has no warrantee with all sales final. These policies are setup to make sure you know that we backup our work with pride.
We also warrantee all products and repair work on Gold Wolff Jewelers products for a period of one year from the purchase date against defects in materials and workmanship. We obviously do not offer warrantee work on jewelry that has been abused, neglected, or taken to another jewelry store for repairs. We offer a 90 day warrantee on repairs performed on jewelry purchased elsewhere. It is a matter of pride for us to make sure you get the best products. We stand by our jewelry and repair work!
The Best Value for Your Dollar
We have lower overhead, which means lower prices to the consumer. We offer the best value for your dollar. While we may not always have the cheapest price at first glance, when you consider our guarantee, our commitment to service after the sale, our exceptional quality of repairs and products offered for sale, we feel confident that we have the best value for your dollar.
Pride of Workmanship and Customer Service
We believe in honesty and education for our customers. When was the last time a salesman told you the pros and cons of your recent purchase? Our expert staff offers personalized service because we truly believe in the work that we do. We also offer continued service after the sale. Free ring sizing, free adjustments, and we always polish, clean, and inspect all your jewelry for free! If you want more than the basic mall jewelry store has to offer, then Gold Wolff Jewelers is the place to shop.
We work hard to be your hometown jewelry store
We take pride in our community and support many Flagstaff local non profit organizations and small artistic groups.
“In my extensive experience in the jewelry industry, I have come across many poor quality repairs. I have also witnessed the overall decline in the quality and craftsmanship of jewelry offered for sale in the big chain stores. I believe that quality goes beyond the Four C’s of Diamond grading. The cut, clarity, color, and carat weight of a diamond does add to the value and beauty of a piece of jewelry. Any customer who is considering a diamond purchase should understand these standards.”
“However many other factors add to the quality of a piece of jewelry, such as the thickness of the shank (bottom of the ring), the number, placement, and thickness of prongs, not to mention the overall weight of the piece. On chains and bracelets you should look for the jump rings to be soldered shut. Will the clasp open up accidentally? Is the clasp so heavy it walks around and ends up on the front of your neck? Because of my extensive jewelry repair background, I have learned what is required to produce a quality piece of jewelry. Everyday I strive to create and repair jewelry in the best manner possible.”
~ Peter B. Wolff, Certified Senior Bench Jeweler
Compare our guarantee, prices, and customer service, Gold Wolff Jewelers will always come out at the top!
Store Policies
Shipping/Handling Policies
We typically only ship to customers within the continental United States with the standard ground shipping method. If you want expedited shipping (i.e. overnight or priority) for your jewelry purchase, it is available for an additional fee that can only be done when you call us to work out those details.
Jewelry Maintenance Policies
When an item is purchased (over $200.00) at Gold Wolff Jewelers, we offer the following maintenance services free of charge: Ring Sizing, Minor Adjustments, Inside Ring Engraving, and Cleaning. Cleaning and Inspection of any jewelry is always free.
Online Sales Tax Policies
Shipments to residents of the State of AZ will be charged a transaction privilege tax (sales tax).
Payment Policies
Checks are accepted with a valid Driver’s License in our physical store. No out of state checks accepted. NSF checks are subject to a $ 50.00 NSF fee.
Return Policies
Returns allowed for 30 days from Date of Purchase.
- 0 to 15 days no questions asked
- 16 to 30 days are subject to a 20% restocking fee.
- No returns after 30 days, (exchanges possible). A refurbishing fee may apply.
Guarantee/Warrantee Policies
There is an one-year guarantee on all products sold by Gold Wolff Jewelers, except for the Bargain Corner, which has no return privileges or guarantees, and the Value Collection, which has a 90 day warranty, and the Estate Collection, which also has a 90 day warranty. No guarantee or warrantee work will be performed due to customer abuse or neglect. Please save your receipt. Our guarantee covers defects in materials and workmanship only.
We also offer a 90 day warrantee on repairs performed on non Gold Wolff Jewelers products.
We have no warrantee on repairs performed on soft soldered pieces, hollow items (including hollow chains), or plated items.
Layaway Policies
Layaways require a 30% down payment and should be paid within a 9 month period. One payment must be made every 30 days. Cancelled layaways are subject to a 20% restocking fee. No cancellations after 90 days. No payments received in 120 days constitutes forfeiture of all monies paid in.
Special Order Policies
Special Order memo or consignment goods ordered for customer approval are subject to a $40.00 nonrefundable postage fee. If a purchase is made the postage fee applies to the purchase price.
Special Orders require a 50% down payment and Special Orders are not returnable. Special Orders consist of products or parts ordered in ( i.e. not in the showcase) specifically for one project or multitude of projects.