We typically only ship to customers within the
continental United States with the standard
ground shipping method. If you want expedited shipping
(i.e. overnight or priority) for your
jewelry purchase, it is
available for an additional fee that can
only be done when you call us to work out
Jewelry Maintenance Policies: When an item is purchased (over $200.00)
at Gold Wolff Jewelers, we offer the
following maintenance services free of charge: Ring
Sizing, Minor Adjustments, Inside Ring
Engraving, and Cleaning. Cleaning and
Inspection of any jewelry is always free.
Online Sales Tax Policies: Shipments to residents of
the State of AZ will be charged a
transaction privilege tax (sales tax).
Payment Policies: Checks are accepted with a valid Driver's
License in our physical store. No out of state checks accepted.
NSF checks are subject to a $ 50.00 NSF
Returns allowed for 30 days from Date of
0 to 15 days no questions asked
16 to 30 days are subject to a 20%
No returns after 30 days,
(exchanges possible). A refurbishing fee may
There is an one-year guarantee on all
products sold by Gold Wolff Jewelers, except
for the Bargain Corner, which has no return
privileges or guarantees, and the Value
Collection, which has a 90 day warranty, and
the Estate Collection, which also has a 90
day warranty. No guarantee or warrantee work
will be performed due to customer abuse or
neglect. Please save your receipt. Our
guarantee covers defects in materials and
We also offer a 90 day warrantee on repairs
performed on non Gold Wolff Jewelers
We have no warrantee on repairs performed
on soft soldered pieces, hollow items (including hollow chains), or plated items.
Layaway Policies: Layaways require a 30% down payment and
should be paid within a 9 month period. One
payment must be made every 30 days.
Cancelled layaways are subject to a 20%
restocking fee. No cancellations after 90
days. No payments received in 120 days
constitutes forfeiture of all monies paid
Special Order Policies:
Special Order memo or consignment goods
ordered for customer approval are subject to
a $40.00 nonrefundable postage fee. If a
purchase is made the postage fee applies to
the purchase price.
Special Orders require a 50% down payment
and Special Orders are not returnable.
Special Orders consist of products or parts
ordered in ( i.e. not in the showcase)
specifically for one project or multitude of